How Do I?

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our Surgery Booklet
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How Do I... Make An Appointment?

An appointment system is in operation in our surgery. Please note, one patient per appointment. Although you may see any doctor in the practice, it is better to see one doctor consistently. URGENT cases will always be accommodated. Ideally you should try to consult the same doctor for recurrent/ongoing medical problems.

Appointments are usually for 10 minutes, but if you feel your problem will take longer, please request a 20-minute appointment.

How Do I... Obtain Telephone Advice?

If you wish to speak to your doctor or nurse for advice then please let our receptionists know. They will take your details and the doctor/nurse will return your call between surgeries and visits. Please be patient as the practice can be very busy from time to time and your query will need to be prioritised.

How Do I... Obtain A Home Visit?

Home visits should only be requested by elderly and/or infirm patients too ill to travel to the surgery. We would be grateful if you could phone before 10.30am to enable the doctor to plan their rounds. Requests are usually vetted so that the doctor can attend cases according to their urgency. In some cases the patient may be asked to attend the surgery.

How Do I... Obtain an Emergency Visit?

For an urgent visit, please phone the surgery (846674). The receptionist will contact the doctor on call. If, however, you believe the patient's condition constitutes a life-threatening emergency please call 999.